Delivery of high quality, cost-effective care depends on providing health care professionals with ready access to the information and support services they need in the clinical environment. As part of the health care facility development process, PHMI helps clients create the infrastructure necessary to support clinical services and administration. We offer resources that address all aspects of hospital operations and systems planning including development of policies and procedures, staffing plans, organizational models, work process flows, and information technology (IT) specifications, planning, and implementation.